To see what each step looks like on your phone, just click each step and check out the picture. You can also use the arrow keys on your keyboard.

  • If you're a new customer and have never set up voicemail before or you're an existing customer and haven't used your voicemail for three months, follow these steps to setup your voicemail service.
  • 1. Touch Phone.
  • 2. Touch the keypad icon.
  • 3. Enter 222.
  • 4. Touch the Call icon.
  • 5. Listen to the recorded message till the end and keep your phone on for 20 minutes. If you get a text that says PERS, ignore it, you will receive a text message with your Voicemail number.

    It's important to press "1" if the automated voice asks you to, otherwise your voicemail service won't be activated.

    Your voicemail already comes with a standard greeting, but it's a good idea to record one of your own — that lets people know they've dialled the right number.

  • Your voicemail already comes with a standard greeting, but it's a good idea to record one of your own — that lets people know they've dialed the right number.

    Here's how:

    • Call your voicemail by pressing and holding the number 1 key.
    • Choose option 2 from the first menu (change mailbox features) and follow the instructions from there.

    Click here for more FAQs regarding the voicemail service.