To see what each step looks like on your phone, just click each step and check out the picture. You can also use the arrow keys on your keyboard.

  • You need to insure the PIN code is activated before you're able to changed your PIN code.

    All you need to do is:
  • 1. From the main display, press on the "OK" key.
  • 2. The main menu will now be displayed.
  • 3. Using the "Scroll" key, scroll and highlight Settings.
  • 4. Once highlighted, press on the "OK" key.
  • 5. The settings menu will now be displayed.
  • 6. Using the "Scroll" key, scroll and highlight Security.
  • 7. Once highlighted, press on the "OK" key.
  • 8. The security menu will now be displayed, with activate PIN highlighted.
  • 9. Using the "Scroll" key, scroll and highlight Change PIN.
  • 10. Once highlighted, press on the "OK" key.
  • 11. Enter old PIN will now be displayed.
  • 12. Using the keypad, type in the PIN code. (Default PIN for Virgin is 7890)
  • 13. Now press on the "OK" key.
  • 14. New PIN: will be displayed.
  • 15. Again, using the keypad, type in a new PIN code of you're choice.
  • 16. Once entered, press on the "OK" key.
  • 17. Enter again will be displayed.
  • 18. Using the keypad, type in the same PIN code.
  • 19. Now press on the "OK" key.
  • 20. PIN code modified! will be displayed briefly.
  • 21. And that's it! You'll now be able to change the PIN code.