To see what each step looks like on your phone, just click each step and check out the picture. You can also use the arrow keys on your keyboard.

  • 1. From the home screen, press the Menu key.
  • 2. Use the Scroll key and highlight Settings.
  • 3. Press the OK key.
  • 4. Use the Scroll key and highlight Security.
  • 5. Press the OK key.
  • 6. With PIN highlighted, press the Select key.
  • 7. Use the Scroll key and highlight Modify PIN.
  • 8. Press the Select key.
  • 9. Enter your old PIN code.(Default PIN code for Virgin is 7890)
  • 10. Press the OK key.
  • 11. Enter a new PIN code.
  • 12. Press the OK key.
  • 13. Use the keypad and enter in the same PIN code.
  • 14. Press the OK key.
  • 15. Done will be displayed briefly.
  • 16. The PIN code will be changed.